Housing Advice and Options
This page provides information about a range of housing options and advice.
From 1 April 2010, Welwyn Hatfield Community Housing Trust took over management of the housing options and homelessness service on behalf of Welwyn Hatfield Borough Council.
Our Housing Advisors can give advice and information on a range of options if you are searching for a home. We can also give general advice to households who are risk of losing their home because of money problems or for other reasons. Our Housing Advisors works in partnership with other agencies who can provide one-to-one debt advice or other support to help people stay in their homes.
The type of advice and help we can give includes:
Please contact us as soon as possible if you are at risk of becoming homeless.
We have a much better chance of being able to help you, or find you other accommodation, if you contact us early on.
If we cannot prevent you from becoming homeless, we may have a duty to help you find somewhere to live. However, the rules for this are very specific and it is best to speak with a member of the Housing Advice team for advice.
Homelessness Strategy and Action Plan
With Welwyn Hatfield Council we have put together a strategy [283KB] and action plan [174KB] setting out our key priorities for preventing and managing homelessness within the borough from 2008 to 2013.
How to contact us
We also run an out-of-hours service for emergency situations that cannot wait until the office is open. In an emergency call 0800 111 4484.
We have agreed standards for our services relating to housing advice and options, which are reviewed each year. You can download our service standard leaflet [719KB] here. If you would like to get involved in the review process please contact the Housing Advice team.
This page was last updated on 10/05/2013