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Contact Us

01707 357 000
Council Offices
51 Bridge Road East
Welwyn Garden City
Herts AL7 1JR


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Welcome to the Welwyn Hatfield Community Housing Trust website, providing services on behalf of Welwyn Hatfield Borough Council.


Our site tells you about the Trust, our services, and how you can get involved. You can also make payments online, search for job vacancies, or register to use SeeMyData, which allows you to check your rent account and other details about your tenancy online.

We hope that you find our website interesting and easy to use. If you have any comments or ideas about how it could be improved please contact our Communications and Customer Service Team.

  1. Protect Your Pipes Protect your pipes this winter

    The cold winter weather can cause your water pipes to freeze up. Watch our short guide on how to prevent your water pipes from freezing and how to thaw them if they do.

  2. Condensation Condensation, Damp and Mould

    Watch our quick guide on how to prevent and remove condensation, damp and mould.

  3. Energy efficiency Managing your fuel bills

    Information about the steps you can take to help manage your fuel bills and being more energy efficient

  4. Lodgers - moving in Lodgers

    How taking in a lodger will affect your tenancy and benefits

  5. Shopper Hopper picture Shopper Hopper

    Our door-to-door bus service to local supermarkets for older and disabled residents and those who have difficulty getting around.

This page was last updated on 02/07/2014


  1. Do it online

    Report a problem, pay for items and services, apply for council tax support and benefits, and track your service request.

  2. House of money Benefits

    Help with paying your rent or council tax.

  3. Council tax Council Tax

    Here you can pay your council tax bill, access information on council tax exemptions and discounts and download application forms.

  4. Photo of Worcester Road, Hatfield Private Housing

    Advice for privately owned and rented housing and HMOs, also information regarding the purchase of the freehold of your home.

  5. Garages Council Garages

    Welwyn Hatfield Borough Council has approximately 6,000 garages to rent around the borough, which are managed by the Garages Team in the Finance department.

  6. MapIconNew Community Maps

    Welwyn Hatfield Borough Council offers an interactive map of the borough.